Job Position: HR Manager – Talent Services (Female)
Job Description: Contact Center Company – Riyadh – The HR Talent Services Manager will provide HR support to all departments. She will also be responsible for supervising and managing the Female HR Operations and Talent Services in the company. Principal Accountabilities (Key Result Areas) Counseling CCC Female employees as and when required. Motivating CCC Female employees and ensuring that they feel connected with CCC as an organization by protecting their interests within the policy framework. Sitting in performance reviews of employees to ensure that the employees have a good understanding of their performances. Conducting Policy inductions for new staff. Conducting Townhall once in every month in all the centers Resolving queries related to HR policies and processes Conducting policy awareness sessions as and when required Training the employees on usage of Employee Self Services System Ensuring that payroll data for Female employees is sent on time for timely processing of salaries. Conduct investigations with staff if necessary and as per labor law regulations. Adhere to the disciplinary action process and issuing the warning letter or termination letter, whenever required. Making a process to have the data on all the quality violations and act on the employee as per the executive violation list and disciplinary policy. Managing administrative related Activities: Leave Requests, vacations, introduction letters, attendance, ID Cards etc according to the policies and procedures of CCC. Reviewing attendance of CCC Female staff and taking action according to the daily attendance reports. Responding to employees’ inquiries related to personnel in a manner that clarifies any issues and ensures a smooth implementation especially queries pertaining to salaries, leaves etc. Managing the data entry activities on the HR System for the transactions related to personnel. Ensuring that personnel related transactions have all the required approval levels and are according to the approved policies and pr…see more details
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