Job Position: Guest Service Officer – Telephones
Job Description: Hyatt – Abu Dhabi – At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. All of our activity is aligned to our purpose of “we care for people so they can be their best”. The Communication Center Host is expected to Answer calls, assist with guest queries and perform relevant tasks. You will provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations, as well as support the Telephones team. Not only will you do amazing things within the hotel, you will make a name for yourself and team outside of the hotel. Partnering and participating in local community events and initiatives. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment. If you are ready for this challenge, then we are ready for you! Qualifications We are looking for a candidate who is currently in a similar role or has relevant Front Office experience in hotels. We are looking for a candidate who has: A Diploma/Degree in Hospitality/Hotel Management, with minimum of 1 year work experience as Telephones Operator in a hotel or in a similar large building/complex with central plant. Ability to work well with others in a guest and team-focused environment Good problem solving, administrative and interpersonal skills are a must. Knowledge in Opera is an advantage Verbal and written English language proficiency is required, with a second language helpful. If you have high performance standards, a high level of enthusiasm and thrive in a fast-paced team environment then you just might be the candidate that we’re looking for! A career with Hyatt opens a world of opportunities. Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our assoc…see more details
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