Job Position: Technical Sales Engineer – ART ME
Job Description: W. R. Grace & Co. – Dubai – Requisition ID: 363 Grace is built on talent, technology, and trust, Grace is a leading global supplier of catalysts and engineered materials. The company’s two industry-leading business segments—Catalysts Technologies and Materials Technologies—provide innovative products, technologies, and services that enhance the products and processes of our customers around the world. Grace employs approximately 3,700 people in over 30 countries. Job Description Proactively respond to and service customer technical requirements and provide the needed assistance. Diagnoses and resolves technical problems. Liaise with internal functions and business leaders to address day-to-day business issues as they arise. Identify customer’s technology requirements/needs and translate this in to successful business opportunities Establish strong relationships with key stake holders at customer site and use these to drive a successful sales process Develops strategies to improve Grace’s wealth position… with each customer at the local level Coordinate activities of the wider ART team to fulfill the steps necessary to successfully win competitive tenders Maintain customer satisfaction by coordinating the resources of ART to provide effective customer service Make sure customers extract maximum value from the utilization of ART catalyst technologies Track Refining Industry Market evolution in the Region and identify key business drivers influencing ART Catalyst Sales and translate these into winning strategies Design and keep updated detailed Customer Strategies, constituted by specific Customer Profiles and Target Accounts Plans Populate the ART Sales Demand Software Tools with data pertaining his assigned customers/accounts Provide innovative ideas to create new and modified products and services to serve our customers better Providing input to the regional strategic direction for the business unit including specific objectives and metrics for growth and profitability Provide timely reports…see more details
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