Job Position: Supply Chain & Customer Service Manager
Job Description: Croda Middle East – Dubai – We are a multi-national company in chemical industry looking for a new team member, who will be responsible mainly for the following tasks: – Managing the supply chain team – Implementing and following-up the KPI’s for the team – Continuously improve the processes in customer and purchase order management – Handling high level customer relations; acts as main contact person for key customers – Managing the inventory strategy & levels – Coordination of receivables management of the company – Coordination of all the 3rd party service providers – Management of the customer complaints – Ensure a customer focused environment is created for the SC Team REQUIREMENTS – Managerial experience in supply chain and / or customer service – Knowledge of business software including Microsoft Office and preferably SAP If you believe you are a customer oriented profile and passionate about ensuring great service to our customers, we would be glad to hear from you. ABOUT THE COMPANY Since 1925 we have been the name behind the high performance ingredients and technologies in some of the biggest, most successful brands in the world: creating, making and selling speciality chemicals that are relied on by industries and consumers everywhere. We are a FTSE 250 company with more than 4,200 employees working together globally as one team across manufacturing sites and offices in 36 countries. Our flexible structure allows us to focus on developing and delivering innovative, sustainable ingredients that our customers can build on in: Personal Care, Health Care, Crop Care, Polymer Additives, Lubricants, Coatings & Polymers, Geo Tech, Home Care and Industrial Specialities….see more details
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