Job Position: Customer Relations Executive – Only for Qatari Nationals
Job Description: Doha Bank – Doha, Qatar – Job Purpose The Customer Relations Executive is responsible for providing all counter services in an efficient manner and for maintaining a high level of personal customer relations and ensuring that customer service objectives are geared towards maximizing customer satisfaction through quality service. He is also responsible for product sales across the counter. Main Duties Provides assistance to customers in all products and services offered by the Branch and explores the opportunities for sale of branch products. Handles opening and closing of accounts procedures as per policy. Process customer requests for cheque books, ATM cards, credit cards and their delivery in coordination with Electronic Banking Dept. Handles all commercial facilities requests of customers in coordination with the Dy. Branch Manager. Processes personal loans / car loans and Q-Pack applications in coordination with the Customer Service Coordinator. Handles and processes new / renewal / encashment of Fixed Deposit facilities and provides rates in consultation with the Branch Manager. Any other duties assigned by the Branch Manager / Asst. Branch Manager. Essential Qualifications/Experience/Skills Required University Degree pref. in Business / Banking / Finance At least 2 years Customer Service experience pref. in a Bank Excellent English & Arabic communication skills Developed sales & marketing skills Adequate skills in computer applications…see more details
Note: This advertisement for Customer Relations Executive – Only for Qatari Nationals maybe valid for one month from the date it was posted, so don’t miss the chance and apply now!Get a job, Upload your CV to HiringUAE
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