Job Position: Chief Concierge- Wyndham Garden Manama Bahrain
Job Description: Manama – 1708510 Chief Concierge- Wyndham Garden Manama Bahrain 25 May 2017 Position Title Chief Concierge Department Front Office Reporting to Front Office Manager Level 5 Summary: Scope and General Purpose of Job: Primarily responsible in the discharge and supervision of all concierge functions, including bell service, information and message service a nd ensuring that all procedures are operating in accordance with Wyndham corporate policies and procedures, and according to local requirements and regulations and the hotel’s business plan. KEY RESPONSIBILITIES – Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure. – Maintains effective communication with all related departments to ensure smooth service delivery. – Maintains a good working relationship with all Front Office staff particularly bell boys. – Ensures guests are greeted upon arrival and offered assistance at all times. – Maintains an up to da…
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