Senior Agent -Customer Service. Khasab (OMAN AVIATION HANDLING COMPANY) | Oman

Job Position: Senior Agent -Customer Service. Khasab (OMAN AVIATION HANDLING COMPANY)
Job Description: Oman Air – Khasab, Musandam – Ensure that counters are open for check-in on time and adequately manned Ensure that the transit passengers remain on board/ joining and disembarked passengers are directed to the correct channels and assisted when flights are delayed/ disruptions Plan a secure of action required with the team when flight is delay Ensure discipline is adhered by all staff and uniforms are correctly worn and time attendance is correctly followed by the staff All staff are correctly brief and fully aware of the assigned duties for that day and HSE requirements and journey management policy Establish excellent working relationships with all airports related authorities with Head of Airport Daily coordination with Desert Airport and Muscat Based Station to discuss daily flight operation issues Ensure stationery requirements are adequately controlled and order on-time for the Desert Stations Prepare of daily flight/ shift report such as daily flight handling report (FHR) weekly reports, monthly stat…
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