Duty Manager – Airport Services.Salalah – Airport Operations | Oman

Job Position: Duty Manager – Airport Services.Salalah – Airport Operations
Job Description: Oman Air – Oman – Operation * Coordinate with Airport Services Manager on ongoing action plan for service improvements; adapt all possible methods to achieve/exceed the set up targets. Ensure all passengers are handled in correct manner and provide personalized service to high yield passenger as well as for any special service required for economy class passengers. Implement action plan for delayed flight and accomplish all the necessary steps in accordance with the laid-down procedure and ensure maximum attention and care provided to all passengers. Monitor lounge service, ensure of cleanliness adequate magazines, newspapers and refreshments. Adapt instructive guidelines for oversold flight on shift basis in line with the action plan – over-sale, brief of all staff under his direction and coordination with GHA for implementation. Ensure delayed, denied boarding and STPC passengers are provided with acceptable standard accommodation. Investigate passenger complaint and prepare report to ASM for fu…
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Note: This advertisement for Duty Manager – Airport Services.Salalah – Airport Operations maybe valid for one month from the date it was posted, so don’t miss the chance and apply now!

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