Job Position: Airport Services Duty Officer | Qatar Airways | Hofuf
Job Description: Qatar Airways – Saudi Arabia – About Your Job: As the Airport Services Duty Officer, you will be responsible for the overall control of the shift as a direct representative of the Airport Services Duty Manager. You will monitor the activities of the various sections at the airport and coordinate with other areas. You will ensure punctuality and safety of all Qatar Airways operations. Specific accountabilities include: Acting as a liaison between airport service providers and users and monitoring the day to day operations Providing input and recommendations to management to improve the effectiveness of the daily operations Ensuring passenger and aircraft handling practices confirm to safety and security requirements Managing and controlling manpower on the shift in order to optimise utilisation and to maintain staff moral and discipline Resolving customer problems and complaints effectively across all departments including customer relations and providing resolutions for complaint handling Skills To b…
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