Service Advisor

Job Position: Service Advisor
Job Description: MYNAGHI Group – Al Khubar, Ash Sharqiyah – The Service Advisor is fully responsible for any commercial transaction for each and every vehicle under him. i.e. He is responsible for the down payment on pro-forma invoice or quotation, parking charges, storage of the vehicle, cannibalization of the vehicle. Should the customer decide to decline to sign, the Service Advisor has to return the vehicle to the customer assuming all diagnostic and evaluation are charged and amounts received. He greets and attends to the customer as they enter the service reception in a highly professional manner He will then ensure that the correct details of the vehicle concerned are taken. He will note down a fully detailed list of the customers’ requirements and complete a visual inspection of the car He will also ensure that a test drive is carried out with the customer to determine the nature of the problem in order to issue a clear diagnosis. Once a diagnosis of the problem has been made or any additional work is discovered he discusses the po…
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