Job Position: Customer Service Agents
Job Description: Maersk Line – Kuwait City – CARE for Counter Related: Counter is responsible to handle the full cycle in coordination with finance.Therefore, accesses should not impose any segregation of duties issues. Customer Service – attending the Customer at the counter for Inbound Shipment,Freight/Local/Demurrage Charges, ETA’s. Issuing Delivery Orders in line with local / global SOP’s, checking lawful Bill of lading holder. Checkingon mode of manifest submission, inclusive of all BL checks. Print in coordination with MAAGSC and release documents (d/o’s, Release notes, and b/l’s) in linewith Maersk policy and customs procedure. Preparing Amendments/Short landing Certificates in line with local customs and port authoritiesrequirements. Calculating Demurrage charges in CXED, collecting applicable charges per local tariff and validatingthe Container Release Note. Educating new customers on customs procedures. Hardcopy Manifest & Delivery Order: Printing/Stamping/Signing of Delivery Orders and Manifest. Filing …
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