Job Position: Senior Airport Operations Agent | Qatar Airways | Doha
Job Description: Qatar Airways – Qatar – About the Job: Discover Qatar is a Destination Management Company under Qatar Airways Holidays to facilitate the development of Qatar as a tourist destination. Discover Qatar brings together accommodation, transport, tours and excursion suppliers together and ensures only quality Ground services to tour operators who want to feature Qatar as a destination As a Senior Airport Operations Agent you will be responsible for all tasks related to the booking process whether it is an Inbound or an Outbound booking for Discover Qatar. You will provide appropriate city tour information to the customers with the highest level of customer service and as per company process. You will play an integral part in all customer support activities for Discover Qatar operations at all touch points. Ensure smooth running of daily city tour operations. Coordinate with third party supplier staff and ensure the tours run without delay or any issues. Provide high level of customer experience and ensure…
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