Job Position: Head Of Customer Service
Job Description: Qatar National Bank (QNB) – Doha, Qatar – About QNB QNB Group, the biggest bank in Qatar, and a leading financial institution in the Middle East and Africa, is looking to hire a Head Of Customer Service, to meet the requirements of the expansion of its office in QNB – Qatar//Doha. QNB Group’s presence through its subsidiaries and associate companies now extends to more than 30 countries across 3 continents, providing a comprehensive range of products and services. The total number of staff is more than 28,000 operating from over 1200 locations. Role Description: Your main responsibility is to manage your team, ensuring the day to day business requirements are met and appropriate staffing levels are available to meet customer needs. You will continuously train and develop your team to ensure their knowledge and skills are kept up to date in an ever changing environment. Leading by example, you will promote and encourage your team to promote QNB’s extensive range of Banking products and services, ensuring customers are full…
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